InfraCom Outage History

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InfraCom had 4 outages in the last 2 years totaling 10h 10m of downtime — averaging 0.2 incidents per month.

There were 4 InfraCom outages since August 9, 2024 totaling 10h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.icc.infracom.se

Major June 10, 2026

Driftstörning hos Telenor / Service Disruption at Telenor

Detected by Pingoru
Jun 10, 2026, 06:46 AM UTC
Resolved
Jun 10, 2026, 09:57 AM UTC
Duration
3h 11m
Affected: Infracom PSTN Connectivity (In and Outgoing Public Calls)
Timeline · 2 updates
  1. investigating Jun 10, 2026, 06:46 AM UTC

    Telenor har för närvarande en driftstörning. Sporadiska problem att göra utgående samtal. Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in. __ Telenor is currently having a Service Disruption. Sporadic problems making outgoing calls. If you are having issues that is unrelated to this disruption, please contact us.

  2. resolved Jun 10, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 26, 2026

Driftstörning / Service Disruption

Detected by Pingoru
May 26, 2026, 06:23 AM UTC
Resolved
May 26, 2026, 07:15 AM UTC
Duration
51m
Affected: Transcription
Timeline · 3 updates
  1. investigating May 26, 2026, 06:23 AM UTC

    Tid 2026-05-26 04:21 Omfattning Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet. Påverkade tjänster/komponenter Transkribering ---------- Time 2026-05-26 04:21 Description We are currently having operational disruption and investigating the issue with the highest priority. Affected services/components Transcription

  2. identified May 26, 2026, 06:30 AM UTC

    Omfattning/Felbeskrivning Felet är nu identifierat och vi arbetar med att åtgärda det. ---------- Description The issue has been identified and we are working to resolve it.

  3. resolved May 26, 2026, 07:15 AM UTC

    Tid: 2026-05-26 09:01 Transkriberingstjänsten fungerar normalt igen. ___ Time: 2026-05-26 09:01 The transcribe service is now working as expected.

Read the full incident report →

Minor September 18, 2024

Driftstörning hos Generic/ Service Disruption at Generic

Detected by Pingoru
Sep 18, 2024, 12:31 PM UTC
Resolved
Sep 18, 2024, 01:58 PM UTC
Duration
1h 27m
Affected: AppsOther
Timeline · 2 updates
  1. investigating Sep 18, 2024, 12:31 PM UTC

    Generic har för närvarande en driftstörning. Vi hänvisar till https://www.generic.se/driftinformation/ för löpande information. Drabbade tjänster: SMS från applikationer SMS inlogg (mobilapp) SMS dataanvändning abonnemang etc Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in. __ Generic is currently having a Service Disruption. Please check https://www.generic.se/driftinformation/ for more information. Affected services: SMS from applications SMS log in (mobile app) SMS data usage warnings mobile subscriptions If you are having issues that is unrelated to this disruption, please contact us.

  2. resolved Sep 18, 2024, 01:58 PM UTC

    Tid: 2024-09-18 15:13 Tjänsterna är nu återställda. ___ Time: 2024-09-18 15:13 The services are now restored.

Read the full incident report →

Minor September 18, 2024

Partner Billing Portal - Driftstörning / Service Disruption

Detected by Pingoru
Sep 18, 2024, 07:21 AM UTC
Resolved
Sep 18, 2024, 12:02 PM UTC
Duration
4h 40m
Affected: Infracom Billing (Partner Billing Portal)
Timeline · 3 updates
  1. investigating Sep 18, 2024, 07:21 AM UTC

    Tid 2024-09-18, 08:20 Omfattning Infracom Billing (Partner Billing Portal) Felbeskrivning Långsamma transaktioner Felsöks med högsta prioritet __ A server issue has been detected Time 2024-09-18, 08:20 Affected Components Infracom Billing (Partner Billing Portal) Description Slow transactions Troubleshooting with high priority

  2. monitoring Sep 18, 2024, 08:14 AM UTC

    Tid 2024-09-18, 09:25 Transaktionstider ser bättre ut efter denna tidpunkt. Vi fortsätter att monitorera innan klarrapport. __ Time 2024-09-18, 09:25 Transaction times looks better after this point. We will continue to monitor before the final report.

  3. resolved Sep 18, 2024, 12:02 PM UTC

    This incident has been resolved.

Read the full incident report →