InfraCom incident

Partner Billing Portal - Driftstörning / Service Disruption

Resolved after 4 hours 40 minutes, affecting Infracom Billing (Partner Billing Portal), on September 18, 2024.

monitoring Sep 18, 2024, 08:14 AM UTC

Tid 2024-09-18, 09:25 Transaktionstider ser bättre ut efter denna tidpunkt. Vi fortsätter att monitorera innan klarrapport. __ Time 2024-09-18, 09:25 Transaction times looks better after this point. We will continue to monitor before the final report.

Started
Sep 18, 2024, 07:21 AM UTC
Resolved
Sep 18, 2024, 12:02 PM UTC
Duration
4h 40m
Detected by Pingoru
Sep 18, 2024, 07:21 AM UTC

Affected components

Infracom Billing (Partner Billing Portal)

Update timeline

  1. investigating Sep 18, 2024, 07:21 AM UTC

    Tid 2024-09-18, 08:20 Omfattning Infracom Billing (Partner Billing Portal) Felbeskrivning Långsamma transaktioner Felsöks med högsta prioritet __ A server issue has been detected Time 2024-09-18, 08:20

  2. monitoring Sep 18, 2024, 08:14 AM UTC

    Tid 2024-09-18, 09:25 Transaktionstider ser bättre ut efter denna tidpunkt. Vi fortsätter att monitorera innan klarrapport. __ Time 2024-09-18, 09:25 Transaction times looks better after this point. We will continue to monitor before the final report.

  3. resolved Sep 18, 2024, 12:02 PM UTC

    This incident has been resolved.

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