InfraCom incident

Driftstörning hos Telenor / Service Disruption at Telenor

Resolved after 22 hours 44 minutes, affecting Infracom PSTN Connectivity (In and Outgoing Public Calls), on November 21, 2024.

monitoring Nov 22, 2024, 08:28 AM UTC

Telenor har under natten avhjälpt problemet och normal drift ska nu råda. Om det trots allt fortsatt är driftstörningar kan man först testa att starta om sin telefon. Vid eventuellt fortsatta problem kontakta vår support. Vänligen se https://www.telenor.se/foretag/kundservice/driftinformation/ för mer information ------------------------------------------ Telenor has reported that operation is now back to normal. If you continue to notice connections problems. Pleas try to restart your cellphone. In the event of continued problems, contact our support. Please check https://www.telenor.se/foretag/kundservice/driftinformation/for more information.

Started: Nov 21, 2024, 03:34 PM UTC
Resolved: Nov 22, 2024, 02:18 PM UTC
Duration: 22h 44m
Detected by Pingoru: Nov 21, 2024, 03:34 PM UTC

Affected components

Infracom PSTN Connectivity (In and Outgoing Public Calls)

Update timeline

investigating Nov 21, 2024, 03:34 PM UTC

Telenor har för närvarande driftstörning. Detta påverkar både tal och data trafik. Felsökning pågår. Vänligen se https://www.telenor.se/foretag/kundservice/driftinformation/ för mer information ------------------------------------------ Telenor is currently having operational disruption. This affects both voice and data traffic. Troubleshooting in progress. Please check https://www.telenor.se/foretag/kundservice/driftinformation/for more information.
monitoring Nov 22, 2024, 08:28 AM UTC

Telenor har under natten avhjälpt problemet och normal drift ska nu råda. Om det trots allt fortsatt är driftstörningar kan man först testa att starta om sin telefon. Vid eventuellt fortsatta problem kontakta vår support. Vänligen se https://www.telenor.se/foretag/kundservice/driftinformation/ för mer information ------------------------------------------ Telenor has reported that operation is now back to normal. If you continue to notice connections problems. Pleas try to restart your cellphone. In the event of continued problems, contact our support. Please check https://www.telenor.se/foretag/kundservice/driftinformation/for more information.
resolved Nov 22, 2024, 02:18 PM UTC

This incident has been resolved.

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