Resolved after 12 hours 26 minutes, affecting Application and Webhooks, on October 20, 2025.
Due to the ongoing AWS incident, reporting in Tekmetric is currently delayed. All records are being properly registered, but data will not be displayed in real time. The ongoing AWS incident is also impacting our support and training software providers. As a result, customers may experience intermittent issues when trying to reach our Support Team or training materials.
Affected components
Update timeline
- investigating Oct 20, 2025, 11:30 AM UTC
A recent AWS incident is causing delays with webhook delivery and one-way texting. We’re monitoring the issue and will share updates as services recover.
- monitoring Oct 20, 2025, 12:11 PM UTC
Webhook delivery and one-way texting are now operating normally. We’ll continue monitoring to ensure all systems remain stable and fully functional.
- monitoring Oct 20, 2025, 01:49 PM UTC
Ongoing AWS issues are causing performance degradation in Tekmetric.
- monitoring Oct 20, 2025, 03:36 PM UTC
Due to the ongoing AWS incident, reporting in Tekmetric is currently delayed. All records are being properly registered, but data will not be displayed in real time. The ongoing AWS incident is also impacting our support and training software providers. As a result, customers may experience intermittent issues when trying to reach our Support Team or training materials.
- resolved Oct 20, 2025, 11:57 PM UTC
This incident has been resolved.
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Amazon Web Services