Tekmetric incident
One way texting in the application is having degraded performance
Resolved after 9 hours 24 minutes, affecting Application, on May 26, 2026.
One way messaging has been partially restored. MFA and booking tool SMS codes are now sending successfully. We are continuing to work on restoring some one-way SMS workflows, including sending inspections, estimates, and invoices by text. Two-way texting through Tekmessage is not impacted. Our engineering team is actively working on the remaining issue and will provide another update as soon as we have more information.
Affected components
Update timeline
- investigating May 26, 2026, 11:30 AM UTC
Our team is aware of a degraded performance of one way texting and we are currently investigating the issue.
- identified May 26, 2026, 12:52 PM UTC
The engineering team has identified the issue and currently working on implementing a fix.
- monitoring May 26, 2026, 01:29 PM UTC
A fix for the current issue has been implemented and we are currently monitoring the performance of the application
- identified May 26, 2026, 02:59 PM UTC
One way messaging has been partially restored. MFA and booking tool SMS codes are now sending successfully. We are continuing to work on restoring some one-way SMS workflows, including sending inspections, estimates, and invoices by text. Two-way texting through Tekmessage is not impacted. Our engineering team is actively working on the remaining issue and will provide another update as soon as we have more information.
- resolved May 26, 2026, 08:54 PM UTC
One way messaging is fully restored
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