Technolutions incident

Intermittent availability of certain databases on LUNA

Resolved after 3 hours 31 minutes, affecting Slate, on April 27, 2026.

resolved Apr 27, 2026, 09:15 PM UTC

There have been no further issues. We will continue to operate with manual failovers for a bit longer as we validate the efficacy of the automatic failovers. We will also continue to monitor for any other conditions that may result from the database server upgrades.

Started
Apr 27, 2026, 05:43 PM UTC
Resolved
Apr 27, 2026, 09:15 PM UTC
Duration
3h 31m
Detected by Pingoru
Apr 27, 2026, 05:43 PM UTC

Affected components

Slate

Update timeline

  1. monitoring Apr 27, 2026, 05:43 PM UTC

    Databases on LUNA were unavailable earlier this hour as the high availability service initiated an unexpected failover and got caught in a failover loop. Database servers were upgraded this weekend to an updated version, and we're investigating what role that may be playing. We are disabling the automatic failover temporarily as a protective measure as we investigate further.

  2. resolved Apr 27, 2026, 09:15 PM UTC

    There have been no further issues. We will continue to operate with manual failovers for a bit longer as we validate the efficacy of the automatic failovers. We will also continue to monitor for any other conditions that may result from the database server upgrades.

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