Technolutions incident
Intermittent availability of certain databases on LUNA
Affected components
Update timeline
- monitoring Apr 27, 2026, 05:43 PM UTC
Databases on LUNA were unavailable earlier this hour as the high availability service initiated an unexpected failover and got caught in a failover loop. Database servers were upgraded this weekend to an updated version, and we're investigating what role that may be playing. We are disabling the automatic failover temporarily as a protective measure as we investigate further.
- resolved Apr 27, 2026, 09:15 PM UTC
There have been no further issues. We will continue to operate with manual failovers for a bit longer as we validate the efficacy of the automatic failovers. We will also continue to monitor for any other conditions that may result from the database server upgrades.
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