Technolutions Outage History

Technolutions is up right now

There were 2 Technolutions outages since April 26, 2026 totaling 8h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.technolutions.net

Notice April 27, 2026

Intermittent availability of certain databases on LUNA

Detected by Pingoru
Apr 27, 2026, 05:43 PM UTC
Resolved
Apr 27, 2026, 09:15 PM UTC
Duration
3h 31m
Affected: Slate
Timeline · 2 updates
  1. monitoring Apr 27, 2026, 05:43 PM UTC

    Databases on LUNA were unavailable earlier this hour as the high availability service initiated an unexpected failover and got caught in a failover loop. Database servers were upgraded this weekend to an updated version, and we're investigating what role that may be playing. We are disabling the automatic failover temporarily as a protective measure as we investigate further.

  2. resolved Apr 27, 2026, 09:15 PM UTC

    There have been no further issues. We will continue to operate with manual failovers for a bit longer as we validate the efficacy of the automatic failovers. We will also continue to monitor for any other conditions that may result from the database server upgrades.

Read the full incident report →

Notice April 26, 2026

Intermittent availability of certain databases

Detected by Pingoru
Apr 26, 2026, 01:13 AM UTC
Resolved
Apr 26, 2026, 05:44 AM UTC
Duration
4h 31m
Affected: Slate
Timeline · 4 updates
  1. investigating Apr 26, 2026, 01:13 AM UTC

    We are investigating the intermittent availability of certain databases in the US region. Some databases are still recovering following a failover to secondary infrastructure and may be unavailable during the completion of the failover. We will provide updates shortly.

  2. monitoring Apr 26, 2026, 01:39 AM UTC

    All affected databases recovered approximately a half-hour ago. We're continuing to address some internal connectivity issues, but we're not seeing any observable impacts at this time. There may be brief connection interruptions as failbacks complete later.

  3. monitoring Apr 26, 2026, 01:39 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 26, 2026, 05:44 AM UTC

    There have been no continued impacts. The incident, which primarily affected databases on the LIMA cluster, was caused by an automated failover to secondary infrastructure. A routine servicing update to the third-party database engine introduced a behavioral change that, under specific conditions, resulted in an exhaustion of worker threads. Upon failing over, some databases were slower to recover as a result of a related exhaustion of worker threads on this secondary node. We have disabled the functionality that resulted in this behavioral change, as advised by the vendor, and have increased the ceiling for worker threads to reduce the potential for reoccurrence. Everything remains stable at this time, and we will continue to monitor for any further issues.

Read the full incident report →

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