Tebra incident

eRx enrollment verification interruption.

Notice Resolved View vendor source →

Tebra experienced a notice incident on September 18, 2024 affecting Clinical (EHR), lasting 19h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 12:38 AM UTC
Resolved
Sep 18, 2024, 08:24 PM UTC
Duration
19h 45m
Detected by Pingoru
Sep 18, 2024, 12:38 AM UTC

Affected components

Clinical (EHR)

Update timeline

  1. investigating Sep 18, 2024, 12:38 AM UTC

    Tebra's eRx enrollment verification vendor is currently experiencing a service interruption which is impacting eRx enrollment submission and status verifications. Tebra is working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress. Thank you for your understanding.

  2. resolved Sep 18, 2024, 08:24 PM UTC

    This incident has been resolved.