Tebra experienced a major incident on October 29, 2024 affecting Platform, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Oct 29, 2024, 08:15 PM UTC
We are investigating an issue where users are unable to access platform application. Our Engineering team is working to remedy the situation as soon as possible. We apologize for the impact to your business and will keep you updated on our progress. Thank you for your understanding.
- monitoring Oct 29, 2024, 08:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2024, 09:08 PM UTC
This incident has been resolved.