Tebra experienced a notice incident on May 7, 2025 affecting Platform and Billing (PM), lasting 1d 11h. The incident has been resolved; the full update timeline is below.
Affected components
PlatformBilling (PM)
Update timeline
- investigating May 07, 2025, 02:21 PM UTC
Tebra's Code check services vendor is currently experiencing a service interruption which is impacting users from utilizing the Code Check services. A message indicates Codes are invalid or Expired. We're working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress. Thank you for your understanding.
- resolved May 09, 2025, 02:12 AM UTC
This incident has been resolved.