Tebra experienced a notice incident on October 15, 2025 affecting Billing (PM), lasting 7h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Billing (PM)
Update timeline
- investigating Oct 15, 2025, 02:55 PM UTC
Tebra's Code check service vendor is currently experiencing a service interruption which is impacting users when trying to approve Encounters. A message indicates Codes are invalid or Expired. We're working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress. Thank you for your understanding.
- resolved Oct 15, 2025, 10:52 PM UTC
This incident has been resolved.