Tebra incident

We are currently investigating an issue where some users maybe experiencing an error when trying to log into Web App

Minor Resolved View vendor source →

Tebra experienced a minor incident on January 27, 2026 affecting Platform and Clinical (EHR), lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 09:23 PM UTC
Resolved
Jan 27, 2026, 10:12 PM UTC
Duration
49m
Detected by Pingoru
Jan 27, 2026, 09:23 PM UTC

Affected components

PlatformClinical (EHR)

Update timeline

  1. investigating Jan 27, 2026, 09:23 PM UTC

    We are investigating an issue where users are seeing an error when trying to log into web app and/or the modules not completely displaying. Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress. Thank you for your understanding.

  2. monitoring Jan 27, 2026, 09:26 PM UTC

    Services seem to have stabilized. We will continue to monitor.

  3. resolved Jan 27, 2026, 10:12 PM UTC

    This incident has been resolved.