Tebra incident

We are currently investigating an issue where users are not able to access Patient Notes.

Minor Resolved View vendor source →

Tebra experienced a minor incident on February 14, 2026 affecting Platform and Clinical (EHR), lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2026, 04:53 PM UTC
Resolved
Feb 15, 2026, 06:16 PM UTC
Duration
1d 1h
Detected by Pingoru
Feb 14, 2026, 04:53 PM UTC

Affected components

PlatformClinical (EHR)

Update timeline

  1. investigating Feb 14, 2026, 04:53 PM UTC

    We are investigating an issue where users are not able to access Patient Notes. Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress. Thank you for your understanding.

  2. monitoring Feb 14, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 15, 2026, 06:16 PM UTC

    This incident has been resolved.