Tebra incident

We are currently investigating an issue where some users experienced latency within the Web application

Notice Resolved View vendor source →

Tebra experienced a notice incident on March 19, 2026 affecting Clinical (EHR), lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 03:53 PM UTC
Resolved
Mar 19, 2026, 04:22 PM UTC
Duration
28m
Detected by Pingoru
Mar 19, 2026, 03:53 PM UTC

Affected components

Clinical (EHR)

Update timeline

  1. investigating Mar 19, 2026, 03:53 PM UTC

    We are investigating an issue where some users experienced latency or incomplete loading of the Calendar. Services appear to have returned to baseline. Our engineering team is actively looking into the cause. We apologize for any impact this causes to your business and will keep you updated on our progress. Thank you for your understanding.

  2. monitoring Mar 19, 2026, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 04:22 PM UTC

    The issue with navigation modules and the calendar is resolved. Our team continues to monitor the system, and services are fully operational. We understand these issues disrupted your work and apologize for the inconvenience.