Tebra incident

Currently investigating an issue where users are unable to log in to Web App and PM app.

Major Resolved View vendor source →

Tebra experienced a major incident on July 23, 2026 affecting Platform and Clinical (EHR) and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 12:44 AM UTC
Resolved
Jul 23, 2026, 01:18 AM UTC
Duration
33m
Detected by Pingoru
Jul 23, 2026, 12:44 AM UTC

Affected components

PlatformClinical (EHR)Billing (PM)

Update timeline

  1. investigating Jul 23, 2026, 12:44 AM UTC

    We are investigating an issue where users are not able to log in. Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress. Thank you for your understanding.

  2. monitoring Jul 23, 2026, 01:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2026, 01:18 AM UTC

    This incident has been resolved.