TeamSideline incident

Organization Email Delays Only (not emails sent through TeamSideline)

Resolved after 5 hours 15 minutes, affecting Sites and Communications and 1 more, on September 5, 2019.

monitoring Sep 05, 2019, 08:45 PM UTC

We are monitoring outbound message delivery to yahoo, aol, verizon, ymail, and rocketmail recipients. Email delivery will be delayed for these recipients.

Started
Sep 05, 2019, 05:51 PM UTC
Resolved
Sep 05, 2019, 11:06 PM UTC
Duration
5h 15m
Detected by Pingoru
Sep 05, 2019, 05:51 PM UTC

Affected components

SitesCommunicationsPayment GatewaysBackground ChecksAPIMobile Apps

Update timeline

  1. investigating Sep 05, 2019, 05:51 PM UTC

    We are seeing an increase in delays on outbound message delivery to yahoo, aol, verizon, ymail, and rocketmail recipients. Email delivery will be delayed for these recipients.

  2. monitoring Sep 05, 2019, 08:45 PM UTC

    We are monitoring outbound message delivery to yahoo, aol, verizon, ymail, and rocketmail recipients. Email delivery will be delayed for these recipients.

  3. resolved Sep 05, 2019, 11:06 PM UTC

    All yahoo, aol, verizon, ymail, and rocketmail emails have been delivered.

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