Resolved after 2 hours 25 minutes, affecting Sites and Communications and 1 more, on September 22, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
SitesCommunicationsPayment GatewaysBackground ChecksAPIMobile Apps
Update timeline
- investigating Sep 22, 2019, 03:52 PM UTC
TeamSideline infrastructure is offline at the present time. We are working with our infrastructure provider to restore services.
- investigating Sep 22, 2019, 04:15 PM UTC
We are continuing to investigate this issue.
- identified Sep 22, 2019, 04:33 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Sep 22, 2019, 04:34 PM UTC
The issue has been identified and we are working to restore service as soon as possible.
- monitoring Sep 22, 2019, 05:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2019, 06:17 PM UTC
This incident has been resolved.
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