TeamSideline incident

Email Delivery Delay

Resolved after 4 hours 13 minutes, affecting Communications, on December 18, 2019.

monitoring Dec 18, 2019, 09:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 18, 2019, 08:54 PM UTC
Resolved
Dec 19, 2019, 01:08 AM UTC
Duration
4h 13m
Detected by Pingoru
Dec 18, 2019, 08:54 PM UTC

Affected components

Communications

Update timeline

  1. identified Dec 18, 2019, 08:54 PM UTC

    Please be advised that email delivery is currently delayed due to a connectivity issue with the vendor TeamSideline uses for sending out emails via your TeamSideline site. We have sent a support ticket to the vendor and are monitoring the situation.

  2. monitoring Dec 18, 2019, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2019, 01:08 AM UTC

    This incident has been resolved.

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