TeamSideline incident

SSL Issue for TeamSideline sites that have custom domains

Resolved after 46 minutes, affecting Sites and Communications and 1 more, on September 29, 2021.

identified Sep 29, 2021, 09:35 PM UTC

We are currently resolving this issue and everything should be back online shortly.

Started
Sep 29, 2021, 09:08 PM UTC
Resolved
Sep 29, 2021, 09:54 PM UTC
Duration
46m
Detected by Pingoru
Sep 29, 2021, 09:08 PM UTC

Affected components

SitesCommunicationsPayment GatewaysBackground ChecksAPIMobile Apps

Update timeline

  1. investigating Sep 29, 2021, 09:08 PM UTC

    We are currently working on a resolution for this issue.

  2. investigating Sep 29, 2021, 09:33 PM UTC

    We are currently resolving this issue and everything should be back online shortly.

  3. investigating Sep 29, 2021, 09:34 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 29, 2021, 09:35 PM UTC

    We are currently resolving this issue and everything should be back online shortly.

  5. resolved Sep 29, 2021, 09:54 PM UTC

    This incident has been resolved.

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