Resolved after 3 hours 6 minutes, affecting Payment Gateways, on January 23, 2023.
We are continuing to work on a fix for this issue.
Affected components
Payment Gateways
Update timeline
- investigating Jan 23, 2023, 09:08 PM UTC
We are in contact with our vendor WePay. They are aware of the issue and are working to resolve.
- identified Jan 23, 2023, 11:57 PM UTC
WePay is still working on a fix for this issue and we are waiting to hear back from them.
- identified Jan 24, 2023, 12:14 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 24, 2023, 12:15 AM UTC
The WePay issue has been resolved and all credit card orders are flowing again.
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