Resolved after 6 hours 59 minutes, affecting Sites and Communications and 1 more, on August 16, 2024.
* All communications are current. * Non-staff members have limited features within the app. We expect to have this resolved soon.
Affected components
Update timeline
- investigating Aug 16, 2024, 10:28 PM UTC
We are currently experiencing intermittent issues with our website. Our team is working diligently to identify and resolve the problem. We appreciate your patience and understanding as we work through this. Please check back for further updates.
- investigating Aug 16, 2024, 10:28 PM UTC
We are continuing to investigate this issue.
- investigating Aug 16, 2024, 10:32 PM UTC
Our website is currently down, and we are actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this as quickly as possible. Please check back soon for updates. Thank you for your understanding.
- identified Aug 16, 2024, 11:16 PM UTC
Our team has identified the issue and is working to bring the site back online.
- monitoring Aug 17, 2024, 12:20 AM UTC
The system is now up and we are continuing to monitor it.
- monitoring Aug 17, 2024, 01:34 AM UTC
We are continuing to monitor the site and services. * There is a communication backlog which will delay communications being received. * Some functionality in the app is not available.
- monitoring Aug 17, 2024, 04:27 AM UTC
* All communications are current. * Non-staff members have limited features within the app. We expect to have this resolved soon.
- resolved Aug 17, 2024, 05:27 AM UTC
App features have been restored.
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