Resolved on January 15, 2026.
We identified a display issue where the Communication Log was not showing the “Sent” date and time for some emails. While the date and time were missing, the emails themselves were still being sent as expected. The issue has been resolved, and the Communication Log is now showing the sent date and time correctly. No customer action is required, and we will continue to monitor to ensure everything is working as intended.
Update timeline
- resolved Jan 16, 2026, 08:21 PM UTC
We identified a display issue where the Communication Log was not showing the “Sent” date and time for some emails. While the date and time were missing, the emails themselves were still being sent as expected. The issue has been resolved, and the Communication Log is now showing the sent date and time correctly. No customer action is required, and we will continue to monitor to ensure everything is working as intended.
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