TeamSideline incident

Intermittent Down Time

Resolved after 2 days 3 hours, affecting Sites and Communications and 1 more, on April 9, 2026.

monitoring Apr 09, 2026, 06:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 09, 2026, 06:29 PM UTC
Resolved
Apr 11, 2026, 10:00 PM UTC
Duration
2d 3h
Detected by Pingoru
Apr 09, 2026, 06:29 PM UTC

Affected components

SitesCommunicationsPayment GatewaysBackground ChecksAPIMobile Apps

Update timeline

  1. investigating Apr 09, 2026, 06:29 PM UTC

    We are currently investigating this issue.

  2. identified Apr 09, 2026, 06:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 11, 2026, 10:00 PM UTC

    This incident has been resolved.

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