Teamleader Outage History

Teamleader is up right now

Teamleader had 13 outages in the last 2 years totaling 445h 16m of downtime — averaging 0.5 incidents per month.

There were 13 Teamleader outages since June 26, 2024 totaling 445h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.teamleader.eu

Minor December 1, 2025

Teamleader Focus slow

Detected by Pingoru
Dec 01, 2025, 03:56 PM UTC
Resolved
Dec 04, 2025, 10:26 AM UTC
Duration
2d 18h
Affected: Teamleader Focus Web App
Timeline · 3 updates
  1. investigating Dec 01, 2025, 03:56 PM UTC

    Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

  2. investigating Dec 03, 2025, 12:40 PM UTC

    While we detect improvement, we are still investigating the root cause of the slowness.

  3. resolved Dec 04, 2025, 10:26 AM UTC

    This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

Read the full incident report →

Notice October 30, 2025

Current delay in the insights module and legacy shared inbox stats

Detected by Pingoru
Oct 30, 2025, 09:27 AM UTC
Resolved
Oct 31, 2025, 07:59 AM UTC
Duration
22h 31m
Affected: Shared inboxInsights
Timeline · 3 updates
  1. identified Oct 30, 2025, 09:27 AM UTC

    The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

  2. monitoring Oct 30, 2025, 12:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 31, 2025, 07:59 AM UTC

    This incident has been resolved. We thank you again for your understanding!

Read the full incident report →

Critical October 14, 2025

Teamleader Focus is currently unavailable

Detected by Pingoru
Oct 14, 2025, 12:41 PM UTC
Resolved
Oct 14, 2025, 03:08 PM UTC
Duration
2h 26m
Affected: Teamleader Focus Web App
Timeline · 5 updates
  1. investigating Oct 14, 2025, 12:41 PM UTC

    Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

  2. investigating Oct 14, 2025, 12:42 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 14, 2025, 01:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 14, 2025, 01:55 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 14, 2025, 03:08 PM UTC

    Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

Read the full incident report →

Notice September 29, 2025

Slowness in Teamleader Focus

Detected by Pingoru
Sep 29, 2025, 08:17 AM UTC
Resolved
Oct 01, 2025, 08:58 AM UTC
Duration
2d
Affected: Teamleader Focus Web App
Timeline · 5 updates
  1. investigating Sep 29, 2025, 08:17 AM UTC

    We are currently investigating this issue and will update you as soon as we have more information.

  2. monitoring Sep 29, 2025, 03:20 PM UTC

    We have identified the issue, implemented a fix and are currently monitoring the results.

  3. investigating Sep 30, 2025, 09:14 AM UTC

    The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

  4. monitoring Sep 30, 2025, 02:41 PM UTC

    We have identified the issue, implemented a fix and are currently monitoring the results.

  5. resolved Oct 01, 2025, 08:58 AM UTC

    The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

Read the full incident report →

Critical September 18, 2025

General issue when sending invoices via the Peppol network

Detected by Pingoru
Sep 18, 2025, 08:23 AM UTC
Resolved
Sep 18, 2025, 11:12 AM UTC
Duration
2h 49m
Affected: Peppol AP
Timeline · 3 updates
  1. investigating Sep 18, 2025, 08:23 AM UTC

    We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

  2. monitoring Sep 18, 2025, 08:45 AM UTC

    A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

  3. resolved Sep 18, 2025, 11:12 AM UTC

    This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

Read the full incident report →

Notice July 10, 2025

Email Delivery Issues to some email providers

Detected by Pingoru
Jul 10, 2025, 03:01 PM UTC
Resolved
Jul 15, 2025, 08:44 AM UTC
Duration
4d 17h
Affected: Teamleader Focus Web App
Timeline · 4 updates
  1. investigating Jul 10, 2025, 03:01 PM UTC

    We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

  2. investigating Jul 11, 2025, 07:45 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 14, 2025, 08:10 AM UTC

    All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

  4. resolved Jul 15, 2025, 08:44 AM UTC

    This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

Read the full incident report →

Notice June 20, 2025

Issue with tickets in Teamleader Focus' Shared Inbox

Detected by Pingoru
Jun 20, 2025, 06:58 AM UTC
Resolved
Jun 23, 2025, 09:43 AM UTC
Duration
3d 2h
Affected: Teamleader Focus Web AppTicketcloudShared inbox
Timeline · 3 updates
  1. investigating Jun 20, 2025, 06:58 AM UTC

    We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

  2. monitoring Jun 20, 2025, 02:44 PM UTC

    A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

  3. resolved Jun 23, 2025, 09:43 AM UTC

    The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

Read the full incident report →

Major December 12, 2024

Segments not visible in Teamleader Focus

Detected by Pingoru
Dec 12, 2024, 01:32 PM UTC
Resolved
Dec 12, 2024, 04:11 PM UTC
Duration
2h 39m
Affected: Teamleader Focus Web App
Timeline · 4 updates
  1. investigating Dec 12, 2024, 01:32 PM UTC

    We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

  2. identified Dec 12, 2024, 01:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2024, 02:31 PM UTC

    A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

  4. resolved Dec 12, 2024, 04:11 PM UTC

    The issue has been resolved and segments are visible for all Teamleader Focus users.

Read the full incident report →

Minor December 9, 2024

Teamleader Focus - Degraded performance

Detected by Pingoru
Dec 09, 2024, 08:11 AM UTC
Resolved
Dec 09, 2024, 11:35 AM UTC
Duration
3h 24m
Affected: Teamleader Focus Web App
Timeline · 3 updates
  1. investigating Dec 09, 2024, 08:11 AM UTC

    Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

  2. monitoring Dec 09, 2024, 09:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2024, 11:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2024

Issues with EWS / Outlook upstream provider

Detected by Pingoru
Nov 25, 2024, 08:42 AM UTC
Resolved
Nov 28, 2024, 08:13 AM UTC
Duration
2d 23h
Affected: Lead Capture BoosterExchange Web ServicesUpstream providers
Timeline · 5 updates
  1. investigating Nov 25, 2024, 08:42 AM UTC

    There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

  2. investigating Nov 25, 2024, 11:05 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 25, 2024, 03:11 PM UTC

    The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

  4. monitoring Nov 26, 2024, 07:55 AM UTC

    The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

  5. resolved Nov 28, 2024, 08:13 AM UTC

    The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

Read the full incident report →

Major September 30, 2024

Login via Microsoft SSO not working

Detected by Pingoru
Sep 30, 2024, 07:01 AM UTC
Resolved
Sep 30, 2024, 07:24 AM UTC
Duration
23m
Affected: Upstream providers
Timeline · 2 updates
  1. investigating Sep 30, 2024, 07:01 AM UTC

    Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

  2. resolved Sep 30, 2024, 07:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 7, 2024

Teamleader Focus slow/unavailable

Detected by Pingoru
Sep 07, 2024, 01:45 PM UTC
Resolved
Sep 08, 2024, 10:45 AM UTC
Duration
20h 59m
Affected: Teamleader Focus Web AppTeamleader Focus Mobile AppAPI endpointsWebhooks
Timeline · 4 updates
  1. investigating Sep 07, 2024, 01:45 PM UTC

    We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

  2. monitoring Sep 07, 2024, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 07, 2024, 02:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 08, 2024, 10:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 26, 2024

Teamleader Focus Mobile App: Service Disruption

Detected by Pingoru
Jun 26, 2024, 06:19 AM UTC
Resolved
Jun 26, 2024, 09:12 PM UTC
Duration
14h 52m
Affected: Teamleader Focus Mobile App
Timeline · 3 updates
  1. investigating Jun 26, 2024, 06:19 AM UTC

    We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

  2. monitoring Jun 26, 2024, 09:55 AM UTC

    A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

  3. resolved Jun 26, 2024, 09:12 PM UTC

    This incident has been resolved.

Read the full incident report →