Teamleader incident

Email Delivery Issues to some email providers

Notice Resolved View vendor source →

Teamleader experienced a notice incident on July 10, 2025 affecting Teamleader Focus Web App, lasting 4d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 03:01 PM UTC
Resolved
Jul 15, 2025, 08:44 AM UTC
Duration
4d 17h
Detected by Pingoru
Jul 10, 2025, 03:01 PM UTC

Affected components

Teamleader Focus Web App

Update timeline

  1. investigating Jul 10, 2025, 03:01 PM UTC

    We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

  2. investigating Jul 11, 2025, 07:45 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 14, 2025, 08:10 AM UTC

    All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

  4. resolved Jul 15, 2025, 08:44 AM UTC

    This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!