Teamleader incident

Current delay in the insights module and legacy shared inbox stats

Notice Resolved View vendor source →

Teamleader experienced a notice incident on October 30, 2025 affecting Shared inbox and Insights, lasting 22h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 09:27 AM UTC
Resolved
Oct 31, 2025, 07:59 AM UTC
Duration
22h 31m
Detected by Pingoru
Oct 30, 2025, 09:27 AM UTC

Affected components

Shared inboxInsights

Update timeline

  1. identified Oct 30, 2025, 09:27 AM UTC

    The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

  2. monitoring Oct 30, 2025, 12:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 31, 2025, 07:59 AM UTC

    This incident has been resolved. We thank you again for your understanding!