TEAM Software incident
APAC Lighthouse Web Application - unable to log in
Resolved after 14 hours 7 minutes, affecting Lighthouse, on June 12, 2025.
The issue affecting the APAC Region has been resolved. Users are now able to log into the Web Application.
Affected components
Update timeline
- identified Jun 12, 2025, 11:27 PM UTC
Engineers in the APAC Region have identified an issue preventing users from logging into the Lighthouse Web application. This issue is currently under review. Updates will be provided upon resolution or when additional information becomes available.
- monitoring Jun 13, 2025, 02:09 AM UTC
A fix for the issue affecting the APAC region has been put in place. We continue to monitor as sites are coming back online.
- resolved Jun 13, 2025, 01:35 PM UTC
The issue affecting the APAC Region has been resolved. Users are now able to log into the Web Application.
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