TEAM Software incident

Lighthouse High Latency, causing timeout errors 8/5/25

Minor

Resolved after 46 minutes, affecting Lighthouse, on August 5, 2025.

resolved Aug 05, 2025, 10:58 PM UTC

This issue has been resolved. No action required, users should be able to access the application again.

Started
Aug 05, 2025, 08:58 PM UTC
Resolved
Aug 05, 2025, 09:45 PM UTC
Duration
46m
Detected by Pingoru
Aug 05, 2025, 08:58 PM UTC

Affected components

Lighthouse

Update timeline

  1. investigating Aug 05, 2025, 08:58 PM UTC

    Lighthouse Engineers are researching a high latency issue, causing error messages when logging in to the Lighthouse application.

  2. resolved Aug 05, 2025, 10:58 PM UTC

    This issue has been resolved. No action required, users should be able to access the application again.

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