TEAM Software incident
AWS Outage causing Login Issues and Network Errors
Resolved after 10 hours 53 minutes, affecting Lighthouse, on October 20, 2025.
The AWS outage has been resolved, and users should now be able to log into Lighthouse without encountering errors.
Affected components
Update timeline
- monitoring Oct 20, 2025, 01:31 PM UTC
Engineers are continuing to monitor an outage with AWS, which is causing errors and login issues for Lighthouse. A full service interruption occurred on Monday, October 20, 2025, from 1:54 AM to 4:30 AM CST. AWS is currently addressing intermittent issues.
- monitoring Oct 20, 2025, 08:30 PM UTC
Engineers continue to monitor an outage with AWS, which caused errors and login issues for Lighthouse. Users should be able to log in at this time. A full service interruption occurred on Monday, October 20, 2025, from 1:54 AM to 4:30 AM CST. AWS is currently addressing intermittent issues.
- resolved Oct 21, 2025, 12:28 AM UTC
The AWS outage has been resolved, and users should now be able to log into Lighthouse without encountering errors.
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Amazon Web Services