TEAM Software incident

API Connectivity Issues

Major

Resolved after 5 hours 47 minutes, affecting Concourse API and WinTeam and 1 more, on October 29, 2025.

resolved Oct 29, 2025, 10:40 PM UTC

Microsoft Azure has resolved its connectivity issues. All products should now be functioning normally, including payroll processing for those using Payroll Tax Automation, Lighthouse clock-in and clock-out functionalities, and the transfer of applicants from Hire to WinTeam.

Started
Oct 29, 2025, 04:42 PM UTC
Resolved
Oct 29, 2025, 10:30 PM UTC
Duration
5h 47m
Detected by Pingoru
Oct 29, 2025, 04:42 PM UTC

Affected components

Concourse APIWinTeamLighthouseHire by WorkwaveWinteam Web

Update timeline

  1. investigating Oct 29, 2025, 04:42 PM UTC

    Microsoft Azure is currently experiencing connectivity issues, which are impacting Concourse (APIs), PTA, Lighthouse clock-in and clock-out functionalities, and the transfer of applicants from Hire to WinTeam. Other products may also be affected.

  2. resolved Oct 29, 2025, 10:40 PM UTC

    Microsoft Azure has resolved its connectivity issues. All products should now be functioning normally, including payroll processing for those using Payroll Tax Automation, Lighthouse clock-in and clock-out functionalities, and the transfer of applicants from Hire to WinTeam.

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