TC2000 incident

Service Outage – TC2000 Platforms Unavailable

Ongoing since 02:08 AM UTC, affecting Software and Market Data Feeds and 1 more.

investigating Nov 04, 2026, 02:08 AM UTC

We are aware that TC2000 services are currently unavailable, including desktop and mobile charting, real-time data, and trading. Our team is actively investigating the cause and working to restore services as quickly as possible. We’ll provide additional updates as more information becomes available. TC2000 Brokerage customers can manage positions and place trades through the client portal at https://ndcdyn.interactivebrokers.com/sso/Login?partnerID=WTrade. You can also use the IBKR mobile or TWS desktop. We apologize for the disruption and appreciate your patience.

Started
Nov 04, 2026, 02:08 AM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
Nov 04, 2026, 02:08 AM UTC

Affected components

SoftwareMarket Data FeedsBrokerage ServicesPaper Trading (simulated)News FeedsCustomer Service

Update timeline

  1. investigating Nov 04, 2026, 02:08 AM UTC

    We are aware that TC2000 services are currently unavailable, including desktop and mobile charting, real-time data, and trading. Our team is actively investigating the cause and working to restore services as quickly as possible. We’ll provide additional updates as more information becomes available. TC2000 Brokerage customers can manage positions and place trades through the client portal at https://ndcdyn.interactivebrokers.com/sso/Login?partnerID=WTrade. You can also use the IBKR mobile or TWS desktop. We apologize for the disruption and appreciate your patience.

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