Tavus incident

Issue creating personas with custom LLMs

Minor Resolved View vendor source →

Tavus experienced a minor incident on June 23, 2025 affecting Conversational Video Interface, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 01:00 PM UTC
Resolved
Jun 24, 2025, 03:33 PM UTC
Duration
1d 2h
Detected by Pingoru
Jun 23, 2025, 01:00 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. investigating Jun 24, 2025, 03:32 PM UTC

    We are currently investigating an issue that occurs when creating a persona with a custom LLM that does not fully comply with the OpenAI standard

  2. resolved Jun 24, 2025, 03:33 PM UTC

    This incident has been resolved.