Tavus incident

Some conversations slow to start

Minor Resolved View vendor source →

Tavus experienced a minor incident on July 15, 2025 affecting Conversational Video Interface, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 09:50 PM UTC
Resolved
Jul 15, 2025, 10:00 PM UTC
Duration
10m
Detected by Pingoru
Jul 15, 2025, 09:50 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. identified Jul 15, 2025, 09:50 PM UTC

    Some conversations are experiencing initial lags/join time delays upon conversation creation. We've rerouted traffic to other GPU providers.

  2. identified Jul 15, 2025, 10:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 15, 2025, 10:00 PM UTC

    This incident has been resolved.