TankLogix incident

Cell network outage

Resolved after 12 hours 27 minutes, on November 28, 2025.

monitoring Nov 28, 2025, 03:04 PM UTC

Verizon confirmed a network issue that resulted in the outage. Their engineers implemented a fix returning services to baseline.

Started
Nov 28, 2025, 04:17 AM UTC
Resolved
Nov 28, 2025, 04:45 PM UTC
Duration
12h 27m
Detected by Pingoru
Nov 28, 2025, 04:17 AM UTC

Update timeline

  1. investigating Nov 28, 2025, 04:17 AM UTC

    We are currently investigating the issue.

  2. investigating Nov 28, 2025, 04:56 AM UTC

    We are investigating possible carrier issues.

  3. investigating Nov 28, 2025, 05:01 AM UTC

    We are investigating a possible cell network area outage in collaboration with our cell carrier partners. We will provide an update as soon as it is available.

  4. investigating Nov 28, 2025, 07:16 AM UTC

    Verizon currently has a network engineer actively investigating this situation. There are no major updates at this time. Please note that Verizon is experiencing a private network outage affecting multiple enterprise customers, which may be contributing to the issue. We will provide updates as soon as they become available

  5. monitoring Nov 28, 2025, 03:04 PM UTC

    Verizon confirmed a network issue that resulted in the outage. Their engineers implemented a fix returning services to baseline.

  6. resolved Nov 28, 2025, 04:45 PM UTC

    This incident has been resolved.

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