pingoru pingoru TankLogix had 29 outages in the last 2 years totaling 99h 55m of downtime, averaging 1.2 incidents per month.
There were 29 TankLogix outages since December 6, 2024 totaling 99h 55m of downtime. Each is summarised below. Incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We have temporarily rolled back to original login page. Please close and reopen any existing Ignition clients and try logging in again.
This incident has been resolved.
We needed to restart the main service, some alarms may retrip but we don't expect all of them to.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are working on an issue with our mobile application API. You may see degraded performance when loading site objects
This incident has been resolved.
We are currently investigating this issue.
There is an ongoing Verizon outage. We will send updates as soon as we see changes from the carrier.
This issue is a result of a cut local fiber line. Verizon is repairing the issue. We are seeing more sites online, but continue to monitor the situation.
Due to the large number of alarms generated by this outage, we are seeing some delay in alarms. The system appears to be recovering and we will post an update when it is caught up fully.
Alarms appear to have caught up. We will continue to monitor the situation.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We have identified a slowdown with historical data are working to resolve the issue.
Historical data has been caught up for some time now, but we continue to monitor the situation
This incident has been resolved.
We are restarting the main service in response to a slowdown in realtime tag data collection. We will post again when the service is back up.
Systems are operational again and we are monitoring the situation
This incident has been resolved.
Due to the high number of alarms caused by the winter storm, we are seeing some delays in alarm notification delivery.
We implemented a potential fix for the alarm delays and are restarting the main service for it to take effect
The restart is taking longer than usual, but should be up in a few minutes. Thank you for your patience.
The main service has been restored
The fix is working well, and alarms should be caught up. We will continue to monitor the situation closely.
This incident has been resolved.
We are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating high system load that is causing some services to load slower. Systems appear operational but are under heavy load.
The system appears to be stabilizing, we continue to monitor the situation.
The system has been stable for some time and we continue to monitor
This incident has been resolved.
We are currently investigating the issue.
We are investigating possible carrier issues.
We are investigating a possible cell network area outage in collaboration with our cell carrier partners. We will provide an update as soon as it is available.
Verizon currently has a network engineer actively investigating this situation. There are no major updates at this time. Please note that Verizon is experiencing a private network outage affecting multiple enterprise customers, which may be contributing to the issue. We will provide updates as soon as they become available
Verizon confirmed a network issue that resulted in the outage. Their engineers implemented a fix returning services to baseline.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Our main SMS and Phone Call vendor is having some issues outside our control. There may be delays or errors in SMS and Phone Calls. Two factor authentication may be affected, we recommended using email in this case. We will update as soon as we can, you can also refer to the vendor's status page at: https://status.twilio.com
Twilio is reporting the issue as resolved, we will continue to monitor before closing this event.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We have identified an issue with the main service. It is restarting and should be back up in a few minutes.
Main service has been up for about ~30 minutes. We continue to monitor, all systems appear operational.
This incident has been resolved.
We are currently seeing some connection issues with our historical database and are investigating
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are seeing an issue with mobile app logins. We are working on a fix.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing some issues with android devices and mobile access to remote hmi
This incident has been resolved.