TalkingPoints incident

TalkingPoints Connector Nightly Sync Failure

Ongoing since 06:11 PM UTC, affecting Web Product.

investigating Nov 02, 2026, 06:11 PM UTC

We are aware that TalkingPoints Connector partners may have experienced a nightly sync failure since 10/30. As a result, some partners may see the following error: “The sync connecting your school’s data with TalkingPoints has been interrupted. Please connect with your tech team to confirm the data being shared. TalkingPoints sites and accounts are still usable, but they will reflect data as of 10/29. We are actively investigating and will post an update once this has been resolved. We apologize for the inconvenience and appreciate your patience.

Started
Nov 02, 2026, 06:11 PM UTC
Resolved
Ongoing
Duration
● 1h 34m
Detected by Pingoru
Nov 02, 2026, 06:11 PM UTC

Affected components

Web Product

Update timeline

  1. investigating Nov 02, 2026, 06:11 PM UTC

    We are aware that TalkingPoints Connector partners may have experienced a nightly sync failure since 10/30. As a result, some partners may see the following error: “The sync connecting your school’s data with TalkingPoints has been interrupted. Please connect with your tech team to confirm the data being shared. TalkingPoints sites and accounts are still usable, but they will reflect data as of 10/29. We are actively investigating and will post an update once this has been resolved. We apologize for the inconvenience and appreciate your patience.

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