Tableau Cloud incident
Customers will see an error opening a data source from a workbook: "That page could not be accessed. Either the data source does not exist or you do not have the necessary permissions.
Ongoing since 04:48 PM UTC, affecting 10AYPD and 10AZPD and 1 more.
Customers will see an error opening a data source from a workbook: "That page could not be accessed. Either the data source does not exist or you do not have the necessary permissions. Engineers are working on a fix, there is a workaround to access these data sources: Don't open the data source from the workbook's Data Sources list. Go to Explore → Data Sources and select the data source by name. We have a KI published: https://help.salesforce.com/s/articleView?id=005465388&type=1
Affected components
Update timeline
- identified Oct 26, 2026, 04:48 PM UTC
Degradation Started: tableauFeatureDegradation
- monitoring Oct 26, 2026, 04:48 PM UTC
Customers will see an error opening a data source from a workbook: "That page could not be accessed. Either the data source does not exist or you do not have the necessary permissions. Engineers are working on a fix, there is a workaround to access these data sources: Don't open the data source from the workbook's Data Sources list. Go to Explore → Data Sources and select the data source by name. We have a KI published: https://help.salesforce.com/s/articleView?id=005465388&type=1
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