Resolved after 3 hours 6 minutes, affecting TabaPay System Status, on January 14, 2026.
Reported Start Time: 13 Jan 2026 20:25 GMT Reported End Time: 13 Jan 2026 23:31 GMT Description: All MasterCard Send Transactions for certain Clients under one particular Sponsor Bank had all Transactions failed. This disruption was due to a to Sponsor Bank Error. The affected Clients will be given an RCA by the Sponsor Bank. The issue was eventually fixed by the Sponsor Bank and MasterCard.
Affected components
Update timeline
- resolved Jan 14, 2026, 04:19 AM UTC
Reported Start Time: 13 Jan 2026 20:25 GMT Reported End Time: 13 Jan 2026 23:31 GMT Description: All MasterCard Send Transactions for certain Clients under one particular Sponsor Bank had all Transactions failed. This disruption was due to a to Sponsor Bank Error. The affected Clients will be given an RCA by the Sponsor Bank. The issue was eventually fixed by the Sponsor Bank and MasterCard.
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