- Detected by Pingoru
- Oct 05, 2026, 01:53 PM UTC
- Resolved
- Oct 05, 2026, 02:00 PM UTC
- Duration
- 7m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Oct 05, 2026, 02:17 PM UTC
Reported Start Time: 10/05/2026 13:53 GMT Reported End Time: 10/05/2026 14:00 GMT Description: Some transactions routed to Visa Single Message timed out with no response. Visa Traffic was rerouted and the issue eventually stopped.
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Notice September 15, 2026 - Detected by Pingoru
- Sep 15, 2026, 06:00 PM UTC
- Resolved
- Sep 15, 2026, 07:24 PM UTC
- Duration
- 1h 23m
Affected: TabaPay System Status
Timeline · 3 updates
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monitoring Sep 15, 2026, 06:00 PM UTC
Reported Start Time: 09/15/2026 17:34 GMT Description: All transactions routed to 3DS/init calls are timing out with 502.
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monitoring Sep 15, 2026, 06:29 PM UTC
We are continuing to monitor for any further issues.
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resolved Sep 15, 2026, 07:24 PM UTC
This incident is resolved now.
Read the full incident report →
- Detected by Pingoru
- Aug 29, 2026, 03:56 AM UTC
- Resolved
- Aug 29, 2026, 04:11 AM UTC
- Duration
- 15m
Affected: SLA
Timeline · 2 updates
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identified Aug 29, 2026, 04:22 AM UTC
Reported Start Time: 08/29/2026 03:56 GMT Reported End Time: 08/29/2026 04:11 GMT Description: Some intermittent transactions routed to Visa Dual Message were timing out with no response. Only 25% of Visa Dual Message transactions were affected. The issue is resolved now.
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resolved Aug 29, 2026, 04:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 28, 2026, 05:48 AM UTC
- Resolved
- Aug 28, 2026, 04:48 PM UTC
- Duration
- 11h
Affected: TabaPay System Status
Timeline · 2 updates
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monitoring Aug 28, 2026, 05:48 AM UTC
Reported Start Time: 08/28/2026 05:02 GMT Reported End Time: 08/28/2026 05:12 GMT Description: STAR and Accel were affected by an AWS Networking issue. STAR is currently being redirected to other networks.
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resolved Aug 28, 2026, 04:48 PM UTC
STAR traffic restored…
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 04:35 PM UTC
- Resolved
- Aug 21, 2026, 06:30 PM UTC
- Duration
- 1h 55m
Affected: SLA
Timeline · 2 updates
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identified Aug 21, 2026, 04:35 PM UTC
A temporary service interruption affecting a third-party delivery provider has been resolved. As a result of the earlier interruption, scheduled report delivery will be delayed by approximately 60 minutes. No action is required. We apologize for the delay and appreciate your patience.
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resolved Aug 24, 2026, 06:21 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 06:04 PM UTC
- Resolved
- Aug 20, 2026, 08:35 PM UTC
- Duration
- 2h 30m
Affected: TabaPay System Status
Timeline · 2 updates
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identified Aug 20, 2026, 06:04 PM UTC
Reported Date 08/20/2026 Description: We are currently experiencing a delay in receiving Subledger Transaction Activity from one of our Sponsor Banks. As a result, TabaPay’s bank statement report generation is delayed. Clients who receive TabaPay bank statement reports may experience a delay in receiving today’s statement(s). We are actively monitoring the issue and will provide an update once report generation has resumed. We apologize for the inconvenience and appreciate your patience.
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resolved Aug 21, 2026, 04:35 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 04:51 AM UTC
- Resolved
- Aug 15, 2026, 06:16 AM UTC
- Duration
- 1h 24m
Affected: TabaPay System Status
Timeline · 2 updates
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monitoring Aug 15, 2026, 04:51 AM UTC
Reported Start Time: 15 August 2026 04:01 GMT Description: We are currently experiencing a disruption affecting Mastercard Single Message transaction processing. Most if not all transactions to MasterCard Single Message are failing with RC=05 DO NOT HONOR Mastercard Reference Number: INC000000614100
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resolved Aug 15, 2026, 06:16 AM UTC
Approximate End Time: 15 August 2026 05:36 GMT
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 04:43 PM UTC
- Resolved
- Aug 15, 2026, 12:56 AM UTC
- Duration
- 1d 8h
Affected: TabaPay System Status
Timeline · 2 updates
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identified Aug 13, 2026, 04:43 PM UTC
Reported Start Time: 13 Aug 2026 16:10 GMT Description: Some Network Pulls from a Gateway including Amex are failing…
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resolved Aug 15, 2026, 12:56 AM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2026, 01:01 PM UTC
- Resolved
- Jul 28, 2026, 01:34 PM UTC
- Duration
- 3d
Affected: TabaPay System Status
Timeline · 2 updates
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identified Jul 25, 2026, 01:01 PM UTC
Reported Date: 07/25/2026 Description: All Visa Settlement Reports are delayed this morning: INC26550775
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resolved Jul 28, 2026, 01:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 08:12 PM UTC
- Resolved
- Aug 13, 2026, 04:41 PM UTC
- Duration
- 20d 20h
Affected: TabaPay System Status
Timeline · 2 updates
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identified Jul 23, 2026, 08:12 PM UTC
Reported Date 07/23/2026 Description: Some Same Day ACH Transactions for the 1pm cutoff are currently delayed… These ACH Transactions may be posted to Customers by tomorrow.
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resolved Aug 13, 2026, 04:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 05:56 AM UTC
- Resolved
- Jul 23, 2026, 05:59 AM UTC
- Duration
- 3m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Jul 23, 2026, 06:18 AM UTC
Reported Start Time: 23 July 2026 05:56 GMT Reported End Time: 23 July 2026 05:59 GMT Description: Intermittent connectivity issue between AWS and primary Data Center. The incident is resolved now.
Read the full incident report →
- Detected by Pingoru
- Jun 27, 2026, 02:25 AM UTC
- Resolved
- Jul 05, 2026, 07:36 PM UTC
- Duration
- 8d 17h
Affected: TabaPay System Status
Timeline · 2 updates
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monitoring Jun 27, 2026, 02:25 AM UTC
Reported Date 06/26/2026 Description: There is an issue pertaining to TabaPay’s Bank Statement Reports that a portion of our clients receive. Until the issue is fixed, the bank statement reports will not show up to date balances and activity. Affected clients can view their up-to-date balance in the TabaPay portal for the time being.
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resolved Jul 05, 2026, 07:36 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2026, 03:39 PM UTC
- Resolved
- Jun 26, 2026, 08:39 PM UTC
- Duration
- 4h 59m
Affected: TabaPay System Status
Timeline · 3 updates
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identified Jun 26, 2026, 03:39 PM UTC
Due to a delay in network reports, TabaPay early reporting is delayed with no ETA. We will update this notification as we receive updates from the networks. Thank you for your patience.
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monitoring Jun 26, 2026, 04:41 PM UTC
Network reports are still delayed. At this point in time, there is no ETA for final reports to be delivered. Thank you for your patience.
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resolved Jun 26, 2026, 08:39 PM UTC
The delayed network reports have now been delivered. Final reports have also been delivered. We appreciate your patience while the networks resolved the reporting delay. Thank you for your understanding.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 03:03 PM UTC
- Resolved
- Jun 10, 2026, 04:20 PM UTC
- Duration
- 1h 17m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Jun 10, 2026, 04:34 PM UTC
Reported Start Time: 10 Jun 2026 15:03 GMT Reported End Time: 10 Jun 2026 16:20 GMT Description: Dual Message Capture (Patch) may have experienced SC=500 for some Capture Transaction Requests. The Partial Capture Feature was backed out…
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 04:48 PM UTC
- Resolved
- Jun 04, 2026, 04:58 PM UTC
- Duration
- 10m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Jun 04, 2026, 05:06 PM UTC
Reported Start Time: 04 June 2026 16:48 GMT Reported End Time: 04 June 2026 16:58 GMT Description: Transactions going to a Gateway for certain Network Pulls (Amex OptBlue) were failing. The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 09:38 AM UTC
- Resolved
- May 28, 2026, 10:18 AM UTC
- Duration
- 40m
Affected: TabaPay System Status
Timeline · 2 updates
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investigating May 28, 2026, 09:38 AM UTC
Reported Start Time: 28 May 2026 08:08 GMT Description: Some transactions to MasterCard are timing out.
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resolved May 28, 2026, 10:18 AM UTC
Reported End Time: 28 May 2026 10:05 GMT Description: Mastercard Reference Number: INC000000574980 The incident has been resolved by MasterCard
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 01:50 PM UTC
- Resolved
- May 19, 2026, 01:58 PM UTC
- Duration
- 8m
Affected: TabaPay System Status
Timeline · 1 update
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resolved May 19, 2026, 02:31 PM UTC
Reported Start Time: 19 May 2026 13:50 GMT Reported End Time: 19 May 2026 13:58 GMT Description: Transactions going to a Gateway for certain Network Pulls were failing. The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 08:37 AM UTC
- Resolved
- Apr 22, 2026, 09:43 AM UTC
- Duration
- 1h 6m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Apr 22, 2026, 01:13 PM UTC
Reported Start Time: 22 Apr 2026 08:37 GMT Reported End Time: 22 Apr 2026 09:43 GMT Description: Some transactions to MasterCard timed out. Mastercard Reference Number: INC000000561643 The issue eventually stopped.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 03:05 PM UTC
- Resolved
- Apr 18, 2026, 12:56 AM UTC
- Duration
- 9h 51m
Affected: TabaPay System Status
Timeline · 2 updates
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identified Apr 17, 2026, 03:05 PM UTC
TabaPay has been notified by Mastercard that a reporting maintenance event is taking place today (04/17/2026) that could delay receiving MasterCard Settlement Reports. Clients will be notified if there will be further delays…
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resolved Apr 18, 2026, 12:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 11, 2026, 08:41 PM UTC
- Resolved
- Apr 11, 2026, 08:45 PM UTC
- Duration
- 4m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Apr 11, 2026, 01:37 AM UTC
Reported Start Time: 10 Apr 2026 20:41 GMT Reported End Time: 10 Apr 2026 20:45 GMT Description: Transactions from USE1 Clients to Visa Direct timed out. The issue eventually stopped.
Read the full incident report →
- Detected by Pingoru
- Apr 03, 2026, 04:44 PM UTC
- Resolved
- Apr 03, 2026, 04:47 PM UTC
- Duration
- 2m
Affected: TabaPay System Status
Timeline · 2 updates
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monitoring Apr 03, 2026, 04:44 PM UTC
Reported Start Time: 3 Apr 2026 15:34 GMT Description: CBW is unable to Authorize RTP Transactions. All CBW RTP Transactions are therefore failing.
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resolved Apr 03, 2026, 04:47 PM UTC
Reported End Time: 3 Apr 2026 16:45 GMT
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 02:59 PM UTC
- Resolved
- Mar 05, 2026, 04:25 PM UTC
- Duration
- 1h 25m
Affected: TabaPay System Status
Timeline · 2 updates
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identified Mar 05, 2026, 02:59 PM UTC
Date: 05 Mar 2026 Description: Visa Settlement Reports are late coming from Visa: Your patience has been greatly appreciated
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resolved Mar 05, 2026, 04:25 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 05:42 PM UTC
- Resolved
- Feb 11, 2026, 05:44 PM UTC
- Duration
- 2m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Feb 11, 2026, 06:18 PM UTC
Reported Start Time: 11 Feb 2026 17:42 GMT Reported End Time: 11 Feb 2026 17:44 GMT Description: Some USE2 Clients may have some of their Visa (SMS/DMS) transactions returned with an Unknown Failure. All these transactions actually failed (these transactions did not reach Visa). The issue was fixed (backed out).
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 12:17 AM UTC
- Resolved
- Feb 11, 2026, 12:18 AM UTC
- Duration
- 1m
Affected: TabaPay System Status
Timeline · 1 update
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resolved Feb 11, 2026, 01:13 AM UTC
Reported Start Time: 11 Feb 2026 00:17 GMT Reported End Time: 11 Feb 2026 00:18 GMT Description: A few MasterCard Single Message Transactions are timing out (>60 seconds) with no response from MasterCard MasterCard acknowledged problem: INC000000541191 A service degradation has been identified and resolved for Mastercard Send.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 05:11 AM UTC
- Resolved
- Feb 02, 2026, 02:19 PM UTC
- Duration
- 9h 7m
Affected: TabaPay System Status
Timeline · 3 updates
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investigating Feb 02, 2026, 05:11 AM UTC
Reported Start Time: 02 Feb 2026 04:55 GMT Description: A few MasterCard Single Message Transactions are timing out (>60 seconds) again with no response from MasterCard
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identified Feb 02, 2026, 05:51 AM UTC
MasterCard acknowledged problem: INC000000540714 A service disruption has been identified for Mastercard Send.
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resolved Feb 02, 2026, 02:19 PM UTC
Reported End Time: 02 Feb 2026 05:34 GMT
Read the full incident report →