TabaPay Outage History

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TabaPay had 33 outages in the last 2 years totaling 862h 1m of downtime, averaging 1.4 incidents per month.

There were 33 TabaPay outages since November 29, 2025 totaling 862h 1m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.tabapay.com

Notice October 5, 2026

Visa Single Message

Detected by Pingoru
Oct 05, 2026, 01:53 PM UTC
Resolved
Oct 05, 2026, 02:00 PM UTC
Duration
7m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Oct 05, 2026, 02:17 PM UTC

    Reported Start Time: 10/05/2026 13:53 GMT Reported End Time: 10/05/2026 14:00 GMT Description: Some transactions routed to Visa Single Message timed out with no response. Visa Traffic was rerouted and the issue eventually stopped.

Read the full incident report →

Notice September 15, 2026

3DS Provider Outage

Detected by Pingoru
Sep 15, 2026, 06:00 PM UTC
Resolved
Sep 15, 2026, 07:24 PM UTC
Duration
1h 23m
Affected: TabaPay System Status
Timeline · 3 updates
  1. monitoring Sep 15, 2026, 06:00 PM UTC

    Reported Start Time: 09/15/2026 17:34 GMT Description: All transactions routed to 3DS/init calls are timing out with 502.

  2. monitoring Sep 15, 2026, 06:29 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 15, 2026, 07:24 PM UTC

    This incident is resolved now.

Read the full incident report →

Notice August 29, 2026

Visa Dual Message

Detected by Pingoru
Aug 29, 2026, 03:56 AM UTC
Resolved
Aug 29, 2026, 04:11 AM UTC
Duration
15m
Affected: SLA
Timeline · 2 updates
  1. identified Aug 29, 2026, 04:22 AM UTC

    Reported Start Time: 08/29/2026 03:56 GMT Reported End Time: 08/29/2026 04:11 GMT Description: Some intermittent transactions routed to Visa Dual Message were timing out with no response. Only 25% of Visa Dual Message transactions were affected. The issue is resolved now.

  2. resolved Aug 29, 2026, 04:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 28, 2026

STAR and Accel

Detected by Pingoru
Aug 28, 2026, 05:48 AM UTC
Resolved
Aug 28, 2026, 04:48 PM UTC
Duration
11h
Affected: TabaPay System Status
Timeline · 2 updates
  1. monitoring Aug 28, 2026, 05:48 AM UTC

    Reported Start Time: 08/28/2026 05:02 GMT Reported End Time: 08/28/2026 05:12 GMT Description: STAR and Accel were affected by an AWS Networking issue. STAR is currently being redirected to other networks.

  2. resolved Aug 28, 2026, 04:48 PM UTC

    STAR traffic restored…

Read the full incident report →

Notice August 21, 2026

Report Delivery Delay

Detected by Pingoru
Aug 21, 2026, 04:35 PM UTC
Resolved
Aug 21, 2026, 06:30 PM UTC
Duration
1h 55m
Affected: SLA
Timeline · 2 updates
  1. identified Aug 21, 2026, 04:35 PM UTC

    A temporary service interruption affecting a third-party delivery provider has been resolved. As a result of the earlier interruption, scheduled report delivery will be delayed by approximately 60 minutes. No action is required. We apologize for the delay and appreciate your patience.

  2. resolved Aug 24, 2026, 06:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 20, 2026

Bank Statement Reporting Delay

Detected by Pingoru
Aug 20, 2026, 06:04 PM UTC
Resolved
Aug 20, 2026, 08:35 PM UTC
Duration
2h 30m
Affected: TabaPay System Status
Timeline · 2 updates
  1. identified Aug 20, 2026, 06:04 PM UTC

    Reported Date 08/20/2026 Description: We are currently experiencing a delay in receiving Subledger Transaction Activity from one of our Sponsor Banks. As a result, TabaPay’s bank statement report generation is delayed. Clients who receive TabaPay bank statement reports may experience a delay in receiving today’s statement(s). We are actively monitoring the issue and will provide an update once report generation has resumed. We apologize for the inconvenience and appreciate your patience.

  2. resolved Aug 21, 2026, 04:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 15, 2026

Mastercard Single Message

Detected by Pingoru
Aug 15, 2026, 04:51 AM UTC
Resolved
Aug 15, 2026, 06:16 AM UTC
Duration
1h 24m
Affected: TabaPay System Status
Timeline · 2 updates
  1. monitoring Aug 15, 2026, 04:51 AM UTC

    Reported Start Time: 15 August 2026 04:01 GMT Description: We are currently experiencing a disruption affecting Mastercard Single Message transaction processing. Most if not all transactions to MasterCard Single Message are failing with RC=05 DO NOT HONOR Mastercard Reference Number: INC000000614100

  2. resolved Aug 15, 2026, 06:16 AM UTC

    Approximate End Time: 15 August 2026 05:36 GMT

Read the full incident report →

Notice August 13, 2026

Some Network Pulls including Amex Pulls

Detected by Pingoru
Aug 13, 2026, 04:43 PM UTC
Resolved
Aug 15, 2026, 12:56 AM UTC
Duration
1d 8h
Affected: TabaPay System Status
Timeline · 2 updates
  1. identified Aug 13, 2026, 04:43 PM UTC

    Reported Start Time: 13 Aug 2026 16:10 GMT Description: Some Network Pulls from a Gateway including Amex are failing…

  2. resolved Aug 15, 2026, 12:56 AM UTC

    The incident has been resolved.

Read the full incident report →

Notice July 25, 2026

Visa Settlement Reports

Detected by Pingoru
Jul 25, 2026, 01:01 PM UTC
Resolved
Jul 28, 2026, 01:34 PM UTC
Duration
3d
Affected: TabaPay System Status
Timeline · 2 updates
  1. identified Jul 25, 2026, 01:01 PM UTC

    Reported Date: 07/25/2026 Description: All Visa Settlement Reports are delayed this morning: INC26550775

  2. resolved Jul 28, 2026, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 23, 2026

Same Day ACH (1pm)

Detected by Pingoru
Jul 23, 2026, 08:12 PM UTC
Resolved
Aug 13, 2026, 04:41 PM UTC
Duration
20d 20h
Affected: TabaPay System Status
Timeline · 2 updates
  1. identified Jul 23, 2026, 08:12 PM UTC

    Reported Date 07/23/2026 Description: Some Same Day ACH Transactions for the 1pm cutoff are currently delayed… These ACH Transactions may be posted to Customers by tomorrow.

  2. resolved Aug 13, 2026, 04:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 23, 2026

AWS to Data Center Connectivity Issue

Detected by Pingoru
Jul 23, 2026, 05:56 AM UTC
Resolved
Jul 23, 2026, 05:59 AM UTC
Duration
3m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Jul 23, 2026, 06:18 AM UTC

    Reported Start Time: 23 July 2026 05:56 GMT Reported End Time: 23 July 2026 05:59 GMT Description: Intermittent connectivity issue between AWS and primary Data Center. The incident is resolved now.

Read the full incident report →

Notice June 27, 2026

TabaPay’s Bank Statement Reports

Detected by Pingoru
Jun 27, 2026, 02:25 AM UTC
Resolved
Jul 05, 2026, 07:36 PM UTC
Duration
8d 17h
Affected: TabaPay System Status
Timeline · 2 updates
  1. monitoring Jun 27, 2026, 02:25 AM UTC

    Reported Date 06/26/2026 Description: There is an issue pertaining to TabaPay’s Bank Statement Reports that a portion of our clients receive. Until the issue is fixed, the bank statement reports will not show up to date balances and activity. Affected clients can view their up-to-date balance in the TabaPay portal for the time being.

  2. resolved Jul 05, 2026, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 26, 2026

Settlement Reports Delayed

Detected by Pingoru
Jun 26, 2026, 03:39 PM UTC
Resolved
Jun 26, 2026, 08:39 PM UTC
Duration
4h 59m
Affected: TabaPay System Status
Timeline · 3 updates
  1. identified Jun 26, 2026, 03:39 PM UTC

    Due to a delay in network reports, TabaPay early reporting is delayed with no ETA. We will update this notification as we receive updates from the networks. Thank you for your patience.

  2. monitoring Jun 26, 2026, 04:41 PM UTC

    Network reports are still delayed. At this point in time, there is no ETA for final reports to be delivered. Thank you for your patience.

  3. resolved Jun 26, 2026, 08:39 PM UTC

    The delayed network reports have now been delivered. Final reports have also been delivered. We appreciate your patience while the networks resolved the reporting delay. Thank you for your understanding.

Read the full incident report →

Notice June 10, 2026

Dual Message Capture (Patch)

Detected by Pingoru
Jun 10, 2026, 03:03 PM UTC
Resolved
Jun 10, 2026, 04:20 PM UTC
Duration
1h 17m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Jun 10, 2026, 04:34 PM UTC

    Reported Start Time: 10 Jun 2026 15:03 GMT Reported End Time: 10 Jun 2026 16:20 GMT Description: Dual Message Capture (Patch) may have experienced SC=500 for some Capture Transaction Requests. The Partial Capture Feature was backed out…

Read the full incident report →

Notice June 4, 2026

Gateway for Network Pulls (Amex OptBlue)

Detected by Pingoru
Jun 04, 2026, 04:48 PM UTC
Resolved
Jun 04, 2026, 04:58 PM UTC
Duration
10m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Jun 04, 2026, 05:06 PM UTC

    Reported Start Time: 04 June 2026 16:48 GMT Reported End Time: 04 June 2026 16:58 GMT Description: Transactions going to a Gateway for certain Network Pulls (Amex OptBlue) were failing. The incident has been resolved.

Read the full incident report →

Notice May 28, 2026

MasterCard SMS

Detected by Pingoru
May 28, 2026, 09:38 AM UTC
Resolved
May 28, 2026, 10:18 AM UTC
Duration
40m
Affected: TabaPay System Status
Timeline · 2 updates
  1. investigating May 28, 2026, 09:38 AM UTC

    Reported Start Time: 28 May 2026 08:08 GMT Description: Some transactions to MasterCard are timing out.

  2. resolved May 28, 2026, 10:18 AM UTC

    Reported End Time: 28 May 2026 10:05 GMT Description: Mastercard Reference Number: INC000000574980 The incident has been resolved by MasterCard

Read the full incident report →

Notice May 19, 2026

Gateway for Network Pulls

Detected by Pingoru
May 19, 2026, 01:50 PM UTC
Resolved
May 19, 2026, 01:58 PM UTC
Duration
8m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved May 19, 2026, 02:31 PM UTC

    Reported Start Time: 19 May 2026 13:50 GMT Reported End Time: 19 May 2026 13:58 GMT Description: Transactions going to a Gateway for certain Network Pulls were failing. The incident has been resolved.

Read the full incident report →

Notice April 22, 2026

MasterCard

Detected by Pingoru
Apr 22, 2026, 08:37 AM UTC
Resolved
Apr 22, 2026, 09:43 AM UTC
Duration
1h 6m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Apr 22, 2026, 01:13 PM UTC

    Reported Start Time: 22 Apr 2026 08:37 GMT Reported End Time: 22 Apr 2026 09:43 GMT Description: Some transactions to MasterCard timed out. Mastercard Reference Number: INC000000561643 The issue eventually stopped.

Read the full incident report →

Notice April 17, 2026

MasterCard Settlement Reports

Detected by Pingoru
Apr 17, 2026, 03:05 PM UTC
Resolved
Apr 18, 2026, 12:56 AM UTC
Duration
9h 51m
Affected: TabaPay System Status
Timeline · 2 updates
  1. identified Apr 17, 2026, 03:05 PM UTC

    TabaPay has been notified by Mastercard that a reporting maintenance event is taking place today (04/17/2026) that could delay receiving MasterCard Settlement Reports. Clients will be notified if there will be further delays…

  2. resolved Apr 18, 2026, 12:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 11, 2026

Visa Direct

Detected by Pingoru
Apr 11, 2026, 08:41 PM UTC
Resolved
Apr 11, 2026, 08:45 PM UTC
Duration
4m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Apr 11, 2026, 01:37 AM UTC

    Reported Start Time: 10 Apr 2026 20:41 GMT Reported End Time: 10 Apr 2026 20:45 GMT Description: Transactions from USE1 Clients to Visa Direct timed out. The issue eventually stopped.

Read the full incident report →

Notice April 3, 2026

RTP - Clients boarded in CBW Only

Detected by Pingoru
Apr 03, 2026, 04:44 PM UTC
Resolved
Apr 03, 2026, 04:47 PM UTC
Duration
2m
Affected: TabaPay System Status
Timeline · 2 updates
  1. monitoring Apr 03, 2026, 04:44 PM UTC

    Reported Start Time: 3 Apr 2026 15:34 GMT Description: CBW is unable to Authorize RTP Transactions. All CBW RTP Transactions are therefore failing.

  2. resolved Apr 03, 2026, 04:47 PM UTC

    Reported End Time: 3 Apr 2026 16:45 GMT

Read the full incident report →

Notice March 5, 2026

Visa SettlementReports

Detected by Pingoru
Mar 05, 2026, 02:59 PM UTC
Resolved
Mar 05, 2026, 04:25 PM UTC
Duration
1h 25m
Affected: TabaPay System Status
Timeline · 2 updates
  1. identified Mar 05, 2026, 02:59 PM UTC

    Date: 05 Mar 2026 Description: Visa Settlement Reports are late coming from Visa: Your patience has been greatly appreciated

  2. resolved Mar 05, 2026, 04:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 11, 2026

USE2 Clients Visa Transactions

Detected by Pingoru
Feb 11, 2026, 05:42 PM UTC
Resolved
Feb 11, 2026, 05:44 PM UTC
Duration
2m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Feb 11, 2026, 06:18 PM UTC

    Reported Start Time: 11 Feb 2026 17:42 GMT Reported End Time: 11 Feb 2026 17:44 GMT Description: Some USE2 Clients may have some of their Visa (SMS/DMS) transactions returned with an Unknown Failure. All these transactions actually failed (these transactions did not reach Visa). The issue was fixed (backed out).

Read the full incident report →

Notice February 11, 2026

MasterCard Send

Detected by Pingoru
Feb 11, 2026, 12:17 AM UTC
Resolved
Feb 11, 2026, 12:18 AM UTC
Duration
1m
Affected: TabaPay System Status
Timeline · 1 update
  1. resolved Feb 11, 2026, 01:13 AM UTC

    Reported Start Time: 11 Feb 2026 00:17 GMT Reported End Time: 11 Feb 2026 00:18 GMT Description: A few MasterCard Single Message Transactions are timing out (>60 seconds) with no response from MasterCard MasterCard acknowledged problem: INC000000541191 A service degradation has been identified and resolved for Mastercard Send.

Read the full incident report →

Notice February 2, 2026

MasterCard SIngle Message (MasterCardSend)

Detected by Pingoru
Feb 02, 2026, 05:11 AM UTC
Resolved
Feb 02, 2026, 02:19 PM UTC
Duration
9h 7m
Affected: TabaPay System Status
Timeline · 3 updates
  1. investigating Feb 02, 2026, 05:11 AM UTC

    Reported Start Time: 02 Feb 2026 04:55 GMT Description: A few MasterCard Single Message Transactions are timing out (>60 seconds) again with no response from MasterCard

  2. identified Feb 02, 2026, 05:51 AM UTC

    MasterCard acknowledged problem: INC000000540714 A service disruption has been identified for Mastercard Send.

  3. resolved Feb 02, 2026, 02:19 PM UTC

    Reported End Time: 02 Feb 2026 05:34 GMT

Read the full incident report →