SysAid experienced a minor incident on June 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 10, 2025, 02:22 PM UTC
Type: Incident Duration: 13 minutes Affected Components: INST03US, INST64US, INST67US Jun 10, 14:30:16 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 10, 14:22:06 GMT+0 - Investigating - We are currently investigating an incident where customers are logged out or can't access SysAid Jun 10, 14:35:04 GMT+0 - Resolved - This incident has been resolved.