Update timeline
- resolved Mar 18, 2026, 01:15 PM UTC
Type: Incident Duration: 32 minutes Affected Components: INST80CA Mar 18, 13:15:32 GMT+0 - Investigating - Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team Mar 18, 13:43:37 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 18, 13:47:19 GMT+0 - Resolved - This incident has been resolved.
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