SysAid experienced a minor incident on February 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 24, 2026, 07:27 PM UTC
Type: Incident Duration: 30 minutes Affected Components: INST13AU Feb 24, 19:27:49 GMT+0 - Identified - Our team has identified a service disruption for Spaces environments, we are currently investigating and will update accordingly. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team Feb 24, 19:32:49 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Spaces clients should have accesbility now Feb 24, 19:57:26 GMT+0 - Resolved - This issue has been confirmed as resolved. Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions in regards to this event. Sincerely, The SysAid Team