Update timeline
- resolved Mar 11, 2026, 05:19 PM UTC
Type: Incident Duration: 52 minutes Affected Components: INST04US, INST08US, INST05US, INST06US, INST67US, , INST73US, INST74US, INST09US, INST64US, INST03US, INST07US, INST72US, North America → Mar 11, 17:19:53 GMT+0 - Investigating - Our team is currently investigating a service disruption. We’re working to identify the root cause of this issue as soon as possible. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team Mar 11, 17:33:41 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 11, 18:12:10 GMT+0 - Resolved - The issue affecting the service has been resolved and normal functionality has been restored The team will continue to monitor the platform to ensure continued stability Thank you for your patience and cooperation
Looking to track SysAid downtime and outages?
Pingoru polls SysAid's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when SysAid reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track SysAid alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required