SysAid incident

Service disruptions / Performance degradation

Major Resolved

SysAid experienced a major incident on June 10, 2026 affecting North America (INST07US - Oregon) and North America (INST08US - Oregon) and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 12:03 PM UTC
Resolved
Jun 10, 2026, 12:30 PM UTC
Duration
27m
Detected by Pingoru
Jun 10, 2026, 12:03 PM UTC

Affected components

North America (INST07US - Oregon)North America (INST08US - Oregon)North America (INST09US - Oregon)

Update timeline

  1. investigating Jun 10, 2026, 12:03 PM UTC

    Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team

  2. resolved Jun 10, 2026, 12:30 PM UTC

    This incident has been resolved.