SysAid incident

Issues accessing SSP for some End Users using Spaces

Minor Resolved View vendor source →

SysAid experienced a minor incident on January 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 04:40 PM UTC
Resolved
Jan 22, 2025, 04:40 PM UTC
Duration
—
Detected by Pingoru
Jan 22, 2025, 04:40 PM UTC

Update timeline

  1. resolved Jan 22, 2025, 04:40 PM UTC

    Type: Incident Duration: 1 hour and 42 minutes Affected Components: INST13AU, INST03US, INST04US, INST05US, INST06US, INST07US, INST08US, INST72US, INST67US, INST73US, INST74US, INST09US, INST80CA, INST17EU, INST18EU, INST19EU, INST21EU, INST16EU, INST15EU, INST64US Jan 22, 16:40:00 GMT+0 - Investigating - We are currently investigating an issue that may prevent some End Users from accessing to the SSP (Self Service Portal) while using Spaces Jan 22, 18:21:44 GMT+0 - Resolved - This incident has been resolved.