SysAid incident

Service disruptions / Performance degradation

Resolved after 6 minutes, on November 16, 2025.

monitoring Nov 16, 2025, 07:45 AM UTC

Our team has implemented a fix for this service disruption / performance degradation and we are monitoring the situation. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team.

Started
Nov 16, 2025, 07:39 AM UTC
Resolved
Nov 16, 2025, 07:46 AM UTC
Duration
6m
Detected by Pingoru
Nov 16, 2025, 07:39 AM UTC

Update timeline

  1. identified Nov 16, 2025, 07:39 AM UTC

    Our team has identified a service disruption / performance degradation. We are currently looking into the root cause of the issue. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team.

  2. monitoring Nov 16, 2025, 07:45 AM UTC

    Our team has implemented a fix for this service disruption / performance degradation and we are monitoring the situation. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team.

  3. resolved Nov 16, 2025, 07:46 AM UTC

    This incident has been resolved..

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