Resolved after 3 hours 33 minutes, affecting Web application, on February 23, 2024.
Business Partner Identification and Correlation issues have been resolved at this time. If you do encounter any issues or have any questions or concerns, please open a support ticket through the normal channels and we'll be happy to review! Thank you
Affected components
Update timeline
- monitoring Feb 23, 2024, 01:18 PM UTC
We have identified an issue with Business Partner Identification where Business Partners are showing incorrectly as unidentified. This is also causing issues with timelines, correlations, etc. We are working to resolve as soon as possible and will reach out again once the fix has been implemented and all Partners are identified as expected. Thank you
- monitoring Feb 23, 2024, 03:45 PM UTC
The root cause of the Partner Identification issue has been resolved and we are currently reprocessing effected documents so that they will update with the correct info. We will send out another update once all reprocessing has been completed. Thank You
- resolved Feb 23, 2024, 04:51 PM UTC
Business Partner Identification and Correlation issues have been resolved at this time. If you do encounter any issues or have any questions or concerns, please open a support ticket through the normal channels and we'll be happy to review! Thank you
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