Swyftx Outage History
Swyftx is up right nowPingoru has recorded 48 incidents for Swyftx: 7 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 30 of 744 (4%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 2 | 4 of 509 (1%) |
Incidents, newest first
Minor October 13, 2026 AUD Deposits 3h 51m AUD Deposits
Started Oct 13, 2026, 10:36 PM UTC· resolved Oct 14, 2026, 02:27 AM UTC
- identified Oct 13, 2026, 10:36 PM UTC
Our banking providers are experiencing issues with Australian dollar (AUD) deposits. Deposits may be delayed but will be processed once the issue is resolved.
- resolved Oct 14, 2026, 02:27 AM UTC
This incident has been resolved.
Minor October 6, 2026 AUD Banking Maintenance 18m AUD Deposits, AUD Withdrawals
Started Oct 06, 2026, 03:11 PM UTC· resolved Oct 06, 2026, 03:29 PM UTC
- investigating Oct 06, 2026, 03:11 PM UTC
We are currently experiencing processing delays with AUD deposits and withdrawals due to an issue with our payment partner. As a result, transactions may take up to 1 business day to complete. We are monitoring the situation closely and will provide further updates as soon as they become available. We sincerely apologise for any inconvenience this may cause.
- monitoring Oct 06, 2026, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 03:29 PM UTC
This incident has been resolved.
Minor September 10, 2026 Assets menu on the mobile app shows "Something went wrong" 33m Mobile App
Started Sep 10, 2026, 12:43 PM UTC· resolved Sep 10, 2026, 01:17 PM UTC
- investigating Sep 10, 2026, 12:43 PM UTC
We have identified an issue within our app when loading the Assets menu. It shows "something went wrong" that could only be cleared when re-launching the Swyftx app. Selecting other menu should still work.
- resolved Sep 10, 2026, 01:17 PM UTC
This incident has been resolved.
Notice July 10, 2026 Login and trades 1d 5h Trading Website - trade.swyftx.com
Started Jul 10, 2026, 06:43 PM UTC· resolved Jul 12, 2026, 12:29 AM UTC
- investigating Jul 10, 2026, 06:43 PM UTC
Some customers may be experiencing login issues, and some trades may also be impacted. We’re investigating and working to restore access as quickly as possible.
- investigating Jul 10, 2026, 06:43 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 10, 2026, 07:10 PM UTC
A fix has been implemented and we are monitoring the results
- monitoring Jul 10, 2026, 08:08 PM UTC
The system is now stable, and we are continuing to monitor the results.
- resolved Jul 12, 2026, 12:29 AM UTC
This incident has been resolved.
Minor April 22, 2026 Login Issues 1h 26m Trading Website - trade.swyftx.com
Started Apr 22, 2026, 06:58 PM UTC· resolved Apr 22, 2026, 08:25 PM UTC
- identified Apr 22, 2026, 06:58 PM UTC
An issue has been identified with our authentication service which is preventing users from logging in to the Swyftx platform. We expect this issue will be moved to Monitoring with a fix applied shortly. Our development team is addressing this issue as a matter of priority and we appreciate your understanding.
- monitoring Apr 22, 2026, 07:20 PM UTC
A fix has been implemented, and we are monitoring the results.
- monitoring Apr 22, 2026, 07:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2026, 08:25 PM UTC
This incident has been resolved.
Minor March 9, 2026 Platform Degradation 37m Trading Website - trade.swyftx.com
Started Mar 09, 2026, 12:29 AM UTC· resolved Mar 09, 2026, 01:07 AM UTC
- investigating Mar 09, 2026, 12:29 AM UTC
We are currently aware of an issue affecting several services, including logging in and trading disruptions. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at [email protected]
- identified Mar 09, 2026, 12:34 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 09, 2026, 12:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2026, 01:07 AM UTC
This incident has been resolved.
Minor January 9, 2026 Live Chat Service Disruption 59m
Started Jan 09, 2026, 08:21 PM UTC· resolved Jan 09, 2026, 09:20 PM UTC
- investigating Jan 09, 2026, 08:21 PM UTC
We are currently experiencing an issue with our live chat service due to upstream third-party service disruption. All other Swyftx features remain fully operational. Our team is monitoring the situation, and we will provide updates as more information becomes available. For any urgent matters, please contact [email protected]
- investigating Jan 09, 2026, 08:23 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 09, 2026, 08:59 PM UTC
Our upstream third-party provider has implemented a fix and is monitoring for recovery. We will provide a further update once stability is confirmed.
- resolved Jan 09, 2026, 09:20 PM UTC
Live chat services have been restored and are operating as normal.
Minor October 20, 2025 Third-Party Service Outage Impacting Multiple Features 5h 10m Crypto Withdrawals
Started Oct 20, 2025, 07:15 AM UTC· resolved Oct 20, 2025, 12:26 PM UTC
- investigating Oct 20, 2025, 07:15 AM UTC
We are currently aware of an issue affecting several services due to an outage with third-party providers. Customers may be unable to: - Open new or previous chat conversations via Live Chat - Add new withdrawal addresses - Complete new sign-ups to the platform - Receive SMS one-time passwords (OTP) Our team is actively working with the providers to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at [email protected]
- investigating Oct 20, 2025, 07:52 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 08:32 AM UTC
The issue remains ongoing. We are continuing to closely monitor the situation with our third-party providers and will share further updates as soon as more information becomes available.
- monitoring Oct 20, 2025, 09:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 12:26 PM UTC
This incident has been resolved.
Major October 10, 2025 Crypto Withdrawals 5h 28m Crypto Withdrawals
Started Oct 10, 2025, 10:08 PM UTC· resolved Oct 11, 2025, 03:36 AM UTC
- identified Oct 10, 2025, 10:08 PM UTC
Our wallet providers are experiencing degraded performance in crypto withdrawals. Withdrawals made during this time may be paused and/or delayed. We apologise for the inconvenience.
- resolved Oct 11, 2025, 03:36 AM UTC
This incident has been resolved.
Minor July 18, 2025 AUD and NZD pricing issue 1h 21m Trading Website - trade.swyftx.com
Started Jul 18, 2025, 05:56 AM UTC· resolved Jul 18, 2025, 07:18 AM UTC
- investigating Jul 18, 2025, 05:56 AM UTC
We're aware of an issue where AUD and NZD pricing appear to be frozen or showing as stagnant. Our upstream provider is actively investigating the issue. Rest assured, we are treating this with urgency and will provide you with an update at the earliest opportunity.
- identified Jul 18, 2025, 05:58 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 18, 2025, 07:18 AM UTC
This incident has been resolved.
Major May 7, 2025 Login Issue 1d 7h Trading Website - trade.swyftx.com, Mobile App, Homepage - swyftx.com
Started May 07, 2025, 04:39 PM UTC· resolved May 09, 2025, 12:15 AM UTC
- investigating May 07, 2025, 04:39 PM UTC
An issue is impacting logging for some customers: Starting at approximately 2:00 AM AEST/08/05/2025, our development team is aware and working to resolve the issue as our highest priority.
- identified May 07, 2025, 04:54 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 07, 2025, 04:55 PM UTC
We are continuing to work on a fix for this issue.
- identified May 07, 2025, 05:47 PM UTC
We are continuing to work on a fix for this issue.
- identified May 07, 2025, 06:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 07, 2025, 07:18 PM UTC
Services are gradually coming back online, and we are continuing to monitor the situation closely We’ll provide further updates as needed. Thank you for your patience.
- resolved May 09, 2025, 12:15 AM UTC
This incident has been resolved.
Notice April 22, 2025 Withdrawal verification email issue 1h 48m
Started Apr 22, 2025, 10:34 AM UTC· resolved Apr 22, 2025, 12:22 PM UTC
- investigating Apr 22, 2025, 10:34 AM UTC
Our team is aware of an issue impacting delayed withdrawal verification emails. We are working as fast as possible to resolve this issue.
- resolved Apr 22, 2025, 12:22 PM UTC
This incident has been resolved.
Minor April 10, 2025 ID verification issue 19h 7m Initial Verification
Started Apr 10, 2025, 03:35 AM UTC· resolved Apr 10, 2025, 10:43 PM UTC
- investigating Apr 10, 2025, 03:35 AM UTC
Our ID verification provider is currently experiencing intermittent downtime, which may prevent new customers from completing the initial verification. We appreciate your patience and understanding and will provide an update on this situation shortly.
- identified Apr 10, 2025, 03:59 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 10, 2025, 10:43 PM UTC
This incident has been resolved.
Minor March 24, 2025 Visual chart issue 3h 39m Charts
Started Mar 24, 2025, 02:19 AM UTC· resolved Mar 24, 2025, 05:58 AM UTC
- investigating Mar 24, 2025, 02:19 AM UTC
Our team has identified a visual issue affecting charts. Our development team is working to resolve this as our highest priority. We appreciate your patience and understanding.
- identified Mar 24, 2025, 05:49 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 24, 2025, 05:58 AM UTC
This incident has been resolved.
Critical March 13, 2025 Initial Verification Intermittent Downtime 16h 27m Initial Verification
Started Mar 13, 2025, 07:42 AM UTC· resolved Mar 14, 2025, 12:09 AM UTC
- investigating Mar 13, 2025, 07:42 AM UTC
Our ID verification provider is currently experiencing intermittent downtime, which may prevent new customers from completing the initial verification. We appreciate your patience and understanding and will provide an update on this situation shortly.
- identified Mar 13, 2025, 10:01 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 13, 2025, 11:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 14, 2025, 12:09 AM UTC
This incident has been resolved.
Minor January 27, 2025 Visual charting issue 2h 6m Charts
Started Jan 27, 2025, 11:02 AM UTC· resolved Jan 27, 2025, 01:08 PM UTC
- identified Jan 27, 2025, 11:02 AM UTC
Our team has identified a visual issue affecting some charts and pricing. Our development team is working to resolve this as our highest priority. We appreciate your patience and understanding.
- identified Jan 27, 2025, 11:24 AM UTC
Our team has identified a visual issue affecting some charts and pricing, trading and transfers have been temporarily paused. Our development team is working to resolve this as our highest priority. We appreciate your patience and understanding.
- monitoring Jan 27, 2025, 11:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 27, 2025, 01:08 PM UTC
This incident has been resolved.
Minor January 24, 2025 AUD withdrawal delay 7h 5m AUD Withdrawals
Started Jan 24, 2025, 04:22 AM UTC· resolved Jan 24, 2025, 11:28 AM UTC
- investigating Jan 24, 2025, 04:22 AM UTC
Our team is currently aware of an issue impacting the processing of AUD withdrawals and are working, in coordination with our upstream banking providers, to resolve this issue. Our team will provide an update on this issue as soon as more information becomes available. All affected withdrawals will be addressed and resolved periodically.
- identified Jan 24, 2025, 04:57 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 24, 2025, 11:28 AM UTC
This incident has been resolved.
Critical December 7, 2024 Crypto withdrawal issue 1h 47m Crypto Withdrawals
Started Dec 07, 2024, 03:27 AM UTC· resolved Dec 07, 2024, 05:14 AM UTC
- investigating Dec 07, 2024, 03:27 AM UTC
We have identified an issue affecting the processing of crypto withdrawals from the platform. Our team is investigating the cause of this matter and working to bring withdrawals back online as soon as safely possible. We appreciate your patience and understanding.
- identified Dec 07, 2024, 05:06 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 07, 2024, 05:14 AM UTC
This incident has been resolved.
Notice November 5, 2024 Livechat issue 1h 6m
Started Nov 05, 2024, 05:17 AM UTC· resolved Nov 05, 2024, 06:24 AM UTC
- investigating Nov 05, 2024, 05:17 AM UTC
We are currently investigating an issue with our Livechat Support provider, please note you may not be able to either open a chat or receive replies from our team. Please check back later for further updates.
- identified Nov 05, 2024, 06:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 05, 2024, 06:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2024, 06:24 AM UTC
This incident has been resolved.