Resolved after 1 hour 48 minutes, affecting Event Registration, on February 17, 2025.
This incident has been resolved. In our research we found that this outage was only affecting service fees greater than $999. We also found no transactions that require any updates or re-processing as a result.
Affected components
Update timeline
- investigating Feb 17, 2025, 06:12 PM UTC
We are currently investigating this issue.
- investigating Feb 17, 2025, 06:32 PM UTC
We are continuing to investigate this issue.
- identified Feb 17, 2025, 06:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 17, 2025, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 17, 2025, 07:29 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 17, 2025, 08:00 PM UTC
This incident has been resolved. In our research we found that this outage was only affecting service fees greater than $999. We also found no transactions that require any updates or re-processing as a result.
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