Swoogo incident

Slow page load times

Minor Vendor's status page →

Resolved after 13 hours 35 minutes, affecting Event Registration and Swoogo API, on February 19, 2025.

monitoring Feb 19, 2025, 02:34 AM UTC

We are continuing to monitor for any further issues.

Started
Feb 19, 2025, 12:41 AM UTC
Resolved
Feb 19, 2025, 02:17 PM UTC
Duration
13h 35m
Detected by Pingoru
Feb 19, 2025, 12:41 AM UTC

Affected components

Event RegistrationSwoogo API

Update timeline

  1. investigating Feb 19, 2025, 12:41 AM UTC

    We're investigating an issue with slow page loads and error pages.

  2. monitoring Feb 19, 2025, 01:35 AM UTC

    We've pushed a fix for the sluggish page loads and errors. We're seeing improvement and continuing to monitor performance.

  3. monitoring Feb 19, 2025, 02:34 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 19, 2025, 02:17 PM UTC

    This incident has been resolved.

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